Patient Portal


The use of technology is pervasive and we strive to make it accessible for you from your doorstep.

The only requirement from you is an internet connection. We provide a web-based portal for accessing your personal health records anytime, anywhere on a completely secure network.

Even without a 24×7 internet connection, we help you encounter emergencies by allowing you to add emergency contacts to your account that can access and view your medical records.


A few benefits of using the Patient Portal are:

  • Easy virtual communication with the health care providers even during emergencies.
  • Facilitates easy viewing of lab results, requesting of prescription refills, making payments and requesting appointment schedules.
  • Consistency in medical record updates because of a single database repository in one place.
  • Various security mechanisms assure the security and integrity of the data.

Lab Orders / Results


The process of enabling the physicians to schedule a lab slot and obtain the lab results online helps the patients to make lab order appointments instantly upon necessity.

Accurate information is maintained in the system by keeping track of details like the result date and status of the lab order and results.

You can view the name of the physician who placed the order and track the status of the same with a click of a button.


  • Online operations can facilitate to meet the immediate lab order requirements from the patients.
  • Reduce the transfer time of the lab request and response between the physician and lab systems.
  • The Results are available for view to the patients once available.
  • The process is embedded with security and thereby the information is kept secure.

Image Orders / Results


We help physicians schedule slots and obtain results of the images online to expedite the patient scheduling process, if necessary.

Accurate information is maintained in the system by keeping track of details like the result date and status of the order and results.


  • Online operations can facilitate to meet the immediate lab order requirements from the patients.
  • Reduce the transfer time of the Image request and response between the physician and Imaging centre systems.
  • The Results are available for view to the patients once available.
  • The process is embedded with security and thereby the information is kept secure.

E – Prescribe


We provide a technology framework for a computer-based electronic generation, transmission and filling of a medical prescription, taking the place of paper and faxed prescriptions.

E-prescribing allows a physician, pharmacist, nurse practitioner, or physician assistant to electronically transmit a new prescription or renewal authorization to a community or mail-order pharmacy. It outlines the ability to send error-free, accurate, and understandable prescriptions electronically from the healthcare provider to the pharmacy.

E-prescribing is meant to reduce the risks associated with traditional prescription script writing. It is also one of the major reasons for the push for electronic medical records. By sharing medical prescription information, e-prescribing seeks to connect the patient’s team of healthcare providers to facilitate knowledgeable decision making.

We also provide services for hospitals to facilitate communication between their systems and third-party pharmacy systems upon necessity.

Some of the benefits that come along are:

  • It eliminates need for handwritten or faxed notes and saves a huge amount of time.
  • Increases efficiency and the patient safety and convenience
  • Reduces time on phone calls with pharmacies during the times of placing orders for medicines.

E – Consultation


E-consultation offers a rapid, direct, and documented communication pathway for consultation between the patient and the specialist. They avert the need for a face-to-face visit and as a result, they have the potential to enable a cost-effective and efficient method while improving access to and coordination of specialty care across the systems.

This is a very convenient method for the patients and it helps them when they need immediate medical assistance even if the physician is not available in person.

This provides various advantages like:

  • Increased satisfaction
  • Improved continuity of care
  • Improved access to specialty care
  • Improved patient care
  • Timeliness of results.
  • Can include personalized pictures and videos
  • Upload results to get second opinions
  • Cost- effective and time - efficient


  • Fill Your day with 100% office occupancy
  • Reduce No-Shows-Improve Office Efficiently-Display Booked Appointment & Available Time Slots
  • Your front-office staff will love UAE HealthBook’s intuitive and user-friendly scheduling screen. But there is more to UAE HealthBook scheduling than a pretty face.
  • UAE is our patient portal. Under Your control, patients can log in to this portal and request appointment any time, day or night.
  • Patients cannot see the doctor’s schedule, unless you allow this. Instead, they are presented with fields that prompt them to enter their preferred appointment date/times. If those times slots are available, the patient can select their preferred slot.
  • If any or all selected slots are unavailable, the system will inform the patient to select a different time and removes the unavailable slots from the schedule.
  • Once the request is made, a message displays for the patient to let them know their request has been accepted. To add these patients to your schedule, simply click the Appt Request button on the appointment screen. A window opens with a list of all pending requests. The front-office staff can confirm or disallow the time requested.
  • If patient selected two or more date/times, FO staff can select which to schedule. Then simply click the confirm appointment button to set all these appointments. The appointments made appear on the schedule for the proper doctor.
  • Once the appointment has been confirmed or denied, the patient can see the status through the patient portal. An optional email can also be sent to the patient confirming his/her appointment.
  • The result is time and money saved by your practice and convenience and time-savings for your patients who are comfortable using the patient portal. Your patients feel empowered and you are still in control of your scheduling. Outsourcing of your scheduling.
  • UAE HealthBook can provide this service for you, freeing your staff for other duties. Our trained staff will provide efficient and cost-effective service that can save you money. Or, if you prefer, UAE HealthBook can fill in when your staff is on vacation or out sick. One more service UAE HealthBook offers is to free you and your staff to care for patients, not paperwork, and improves bottom-line results to boot.

Electronic Medical Record (EMR)

Web Base Solution:

Electronic Health Records (EHR) or Electronic Medical Records (EMR) are a systematic collection of health information about an individual patient or population in digital format, hence reducing physical space

EHRs include a wide range of data including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal statistics like age, weight and billing information as represented

UAE HealthBook is making it available over the “internet” to every healthcare professional.

Stay Connected anytime, anywhere 24 x 7. 366 days a year.

Integrated with Billing/Transcription/Scheduling - Eliminates duplicate data entry

Input data once in the EMR and our seamless integration populates the appropriate sections to create a super bill on the billing side. Relevant information including orders, responses, billing and demographic data will flow between the systems of both the care and the billing application resulting in significant improvements in operating efficiency and communications between the connected entities.

Electronic Medical Records are becoming de rigueur for modern medical practices. Government and the healthcare industry appear focused on the goal of patient health information whenever and wherever needed. Key parameters for providing this to healthcare providers are:

  • Low monthly subscription fee
  • Security and Privacy - protecting patient information from unauthorized access or use
  • Accessibility - Health information should be available when and where needed
  • Ease of Uses - EMRs should be flexible for different provider work styles.
  • Comprehensive - EMRs should provide a comprehensive health portrait of the patient, including labs, radiology, and meds.
  • Easy communication with related physicians and improves patient care coordination.
  • Eliminates need for faxing and improves productivity/efficiency

UAE HealthBook EMR

Manage and analyse the mountains of data stored in paper charts by converting them to electronic media. Proactively manage all information over the continuum of care. You can measure key business indicators by organizing comparative data in easy to read charts and graphs. Customized templates to fit your needs.

UAE HealthBook is a provider-centred, patient process-oriented system that measures and manages the cost and quality of care across the patient-care continuum. The UAE HealthBook EMR contains 5 comprehensive application suites. As the information systems needs of the industry expand, more applications will be added.

Designed in concert with practicing physicians, UAE HealthBook EMR is a full-featured, state of the art electronic medical records system.

UAE HealthBook EMR was developed for ease of use and flexibility. Notes can be entered using a variety of tools, including:

Direct entry
Copy from previous visit
Dropdown lists

Patient Notes


With the use of technology we provide you the solution for having access to the systematic documentation of your medical records including your medical history in an electronic format.

A single consistent copy of the patient notes is available on your portal which can be shared across with any physician easily. This process reduces misinterpretation or any form of difficulty associated with the traditional way of documenting it on papers.

Some of the benefits that you will acquire are:

  • Improved and easier way of communication between the patients and healthcare provider.
  • Includes a comprehensive set of information including your medical history, physical examination results and diagnosis.
  • These are available in text as well as in a PDF format.
  • Decreases the transfer time due to electronic file interchange between the systems.

Insurance / Patient Billing


We analyze the expenses of the patients while considering their respective insurance. Since every individual’s expenses are tracked with accuracy, there are lesser faults comparatively.

The completed process is monitored and assured by the experts to verify the absence of errors in the calculations done and amount claimed.

The key benefits are:

  • The process is done with absolute security and accuracy.
  • Verification done to check the charges imposed.
  • Consistent tracking of the services provided to the customers for billing purposes.
  • Quality checks ensures that the calculations are precise.

Patient - Benefits


Your medical records at your fingertips - literally!

Benefits of having a UAE account:

  • All your health records, reports, test results are stored in a single repository in one convenient place.
  • The process is embedded with various security features and thereby all the data is kept secure.
  • Patient data can be easily accessed by the referring doctors via UAE HealthBook through the physician portal.
  • Easily and quickly accessible to you or to your close ones in case of emergencies.
  • No worry of securing and storing the hard copies of all your prescriptions, test results like Lab reports, Scan images, X-Ray images, MRI images/videos, other medical reports, etc over the years
  • You can access your records easily - whenever and wherever you want including your smart phones even during travel where you cannot access your paper based health records.
  • Provides long term solution for preserving health records from loss or damage due to any other natural calamities like fire, flood, etc.
  • Healthcare providers will find it easy to correlate your problem and provide treatment since the medical history is available in a systematic fashion.
  • Helps you with medical insurance claims preparation either manually or electronically.
  • Nominal subscription fee considering the criticality of information available for your health and emergency needs.
  • E-consultation services provide improved patient care and timeliness of results.
  • Insurance/ Patient billing services provide consistent tracking of the services provided to the customers by the physicians for billing purposes.
  • Patient portal provides easy virtual communication with the health care providers even during emergencies.


How it works

UAE HealthBook allows you to cloud save all your medical records conveniently in one place. You can see and retrieve your records any time by signing into your account using your username and password. The whole process is easy and quick.

You begin by opening an account with us at UAE HealthBook for a nominal subscription fee. Once you become a member we would give you a username and password and a cloud account.

You can upload the data yourself- just sign into your UAE HealthBook account and upload all the files or the files of your choice.

We would also do it for you, if you want us to. You could give us your files and reports either as soft or hard copies and we would upload the key numbers of your test results, etc. to your account.

We would also be able to update the medical records directly from hospitals, labs, etc using our electronic interface.

You can authorise a near relative, family doctor or a person of your choice to access your records any time or in case of an emergency.

This could prove highly useful incase of any medical emergency especially during travel outside their home town or home country either personal or relating to work or for people like NRI parents.