Hospital Management System


It is a computer based system that establishes an orderly and systematic method of managing the various systems and processes in the hospitals. It records and maintains the various records from various departments inside the hospital and co-ordinates the flow of information between the systems for the appropriate processes to complete.

This proves to be more efficient in maintaining the patient records for both in-patients and out-patients.

Some of the key functionalities of the system are:

  • Patients Record management through records of medical services provided or rendered to the patient.
  • Patients movement tracking within the hospital/clinic both for in-patients and out-patients.
  • Interfaces with various electronic equipment in the hospital / clinic.
  • Ward services management such as admissions, patients movement and discharges.
  • Helps with financial, business, and risk management
  • It main goal is to increase efficiency in the hospital
  • Works toward improving the quality of patient care
  • Manages all the hospital records collectively in a central database location and thereby the updates are consistent.



Physician Portal


It is a secure, web-based medical records system that facilitates easy and effective communication between the physicians. It helps them share clinical data / clinical notes of the patients amongst the other physicians, view the scheduled appointments, and keep track of the patient’s current medical records and much more.

A few benefits of using the Physician Portal are:

  • Easy communication with the related physicians and improves patient care coordination.
  • Easy second-opinions and consultation.
  • Decreases calls to nursing and medical records.
  • Eliminates need for faxing and improves productivity.
  • Patient data can be easily accessed by the referring doctors via UAE HealthBook.

Patient Portal


The use of technology is pervasive and we strive to make it accessible for you from your doorstep.

The only requirement from you is an internet connection. We provide a web-based portal for accessing your personal health records anytime, anywhere on a completely secure network.

Even without a 24×7 internet connection, we help you encounter emergencies by allowing you to add emergency contacts to your account that can access and view your medical records.


A few benefits of using the Patient Portal are:

  • Easy virtual communication with the health care providers even during emergencies.
  • Facilitates easy viewing of lab results, requesting of prescription refills, making payments and requesting appointment schedules.
  • Consistency in medical record updates because of a single database repository in one place.
  • Various security mechanisms assure the security and integrity of the data.

Lab Orders / Results


The process of enabling the physicians to schedule a lab slot and obtain the lab results online helps in scheduling the lab order appointments instantly upon necessity.

Accurate information is maintained in the system by keeping track of details like the result date and status of the lab order and results.

The physicians can obtain the results of the lab order via a refined search based on various criteria like patient details, severity of the patient’s status and by the result or order date.

The physicians can access the consolidated information concerning patient details, tests, status, etc.

The key benefits are:

  • Online operations can facilitate to meet the immediate lab order requirements from the patients.
  • Reduce the transfer time of the lab request and response between the physician and lab systems.
  • The Results are available for view to the physicians once available.
  • The process is embedded with security and thereby the information is kept secure.

Image Orders / Results


We help physicians schedule slots and obtain results of the images online to expedite the patient scheduling process, if necessary.

Accurate information is maintained in the system by keeping track of details like the result date and status of the lab order and results.

A refined search can be done based on various criteria like patient details and a specific time frame. This facilitates easy and efficient ways for generation of appropriate reports for administrative purposes.

The consolidated information concerning the patient details, the tests undergone and the status are available and accessible upon completion.

We also take a step further in providing the Image order and lab results services by enabling the hospitals to interact and interface with the third party Imaging centres and communicate with their systems with just a click of a button.

The key benefits are:

  • Online operations can facilitate to meet the immediate lab order requirements from the patients.
  • Reduce the transfer time of the lab request and response between the physician and lab systems.
  • The Results are available for view once available.
  • The process is embedded with security and thereby the information is kept secure.

E – Prescribe


We provide a technology framework for a computer-based electronic generation, transmission and filling of a medical prescription, taking the place of paper and faxed prescriptions.

E-prescribing allows a physician, pharmacist, nurse practitioner, or physician assistant to electronically transmit a new prescription or renewal authorization to a community or mail-order pharmacy. It outlines the ability to send error-free, accurate, and understandable prescriptions electronically from the healthcare provider to the pharmacy.

E-prescribing is meant to reduce the risks associated with traditional prescription script writing. It is also one of the major reasons for the push for electronic medical records. By sharing medical prescription information, e-prescribing seeks to connect the patient’s team of healthcare providers to facilitate knowledgeable decision making.

We also provide services for hospitals to facilitate communication between their systems and third-party pharmacy systems upon necessity.

Some of the benefits that come along are:

  • It eliminates need for handwritten or faxed notes and saves a huge amount of time.
  • Increases efficiency and the patient safety and convenience
  • Reduces time on phone calls with pharmacies during the times of placing orders for medicines.

E – Consultation


E-consultation offers a rapid, direct, and documented communication pathway for consultation between the patient and the specialist. They avert the need for a face-to-face visit and as a result, they have the potential to enable a cost-effective and efficient method while improving access to and coordination of specialty care across the systems.

This provides various advantages like:

  • Less interrupted workflow
  • Pre-screen potential in-person visit
  • Improved track of referrals
  • Cost- effective and time – efficient.


  • Fill Your day with 100% office occupancy
  • Reduce No-Shows-Improve Office Efficiently-Display Booked Appointment & Available Time Slots
  • Your front-office staff will love UAE HealthBook’s intuitive and user-friendly scheduling screen. But there is more to UAE HealthBook scheduling than a pretty face.
  • UAE is our patient portal. Under Your control, patients can log in to this portal and request appointment any time, day or night.
  • Patients cannot see the doctor’s schedule, unless you allow this. Instead, they are presented with fields that prompt them to enter their preferred appointment date/times. If those times slots are available, the patient can select their preferred slot.
  • If any or all selected slots are unavailable, the system will inform the patient to select a different time and removes the unavailable slots from the schedule.
  • Once the request is made, a message displays for the patient to let them know their request has been accepted. To add these patients to your schedule, simply click the Appt Request button on the appointment screen. A window opens with a list of all pending requests. The front-office staff can confirm or disallow the time requested.
  • If patient selected two or more date/times, FO staff can select which to schedule. Then simply click the confirm appointment button to set all these appointments. The appointments made appear on the schedule for the proper doctor.
  • Once the appointment has been confirmed or denied, the patient can see the status through the patient portal. An optional email can also be sent to the patient confirming his/her appointment.
  • The result is time and money saved by your practice and convenience and time-savings for your patients who are comfortable using the patient portal. Your patients feel empowered and you are still in control of your scheduling. Outsourcing of your scheduling.
  • UAE HealthBook can provide this service for you, freeing your staff for other duties. Our trained staff will provide efficient and cost-effective service that can save you money. Or, if you prefer, UAE HealthBook can fill in when your staff is on vacation or out sick. One more service UAE HealthBook offers is to free you and your staff to care for patients, not paperwork, and improves bottom-line results to boot.

Coding Services


It is the process of transforming the healthcare diagnosis, procedures, medical services, and equipment into universal medical codes. The diagnoses and procedure codes are taken from medical record documentation, such as transcription of physician’s notes, laboratory and radio logic results.

We ensure that the codes are applied correctly during the medical billing process, which includes abstracting the information from documentation like the patient notes, assigning the appropriate codes, and creating a claim to be paid by the insurance carriers

We have certified medical coders who have the skill and experience to get the job done for you.


Why Choose UAE HealthBook to do your Coding:

  • No need to hire, train, and manage coding staff in-house. Saves money while improving quality.
  • Thorough Q/A and Q/C functions ensure accuracy and clean claims.
  • Our coders are experienced and certified to do the job right for your practice.

Our coders are also skilled in medical coding for multi-specialty clients including Cardiology, Radiology, Neurology, Nephrology, Infectious Diseases, Internal Medicine, Pathology, Oncology, and more.

  • Quick turnaround means claims are sent for payment quicker and revenue flow is smoothed.
  • Thorough follow-up for any denied claims until the claim is paid.

Our trained and certified billers and coders provide close analysis and review of your coding and billing. UAE HealthBook audits and reviews your charts in an attempt to identify areas where you can increase your income.

Electronic Medical Record (EMR)

Web Base Solution:

Electronic Health Records (EHR) or Electronic Medical Records (EMR) are a systematic collection of health information about an individual patient or population in digital format, hence reducing physical space

EHRs include a wide range of data including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal statistics like age, weight and billing information as represented

UAE HealthBook is making it available over the “internet” to every healthcare professional.

Stay Connected anytime, anywhere 24 x 7. 366 days a year.

Integrated with Billing/Transcription/Scheduling - Eliminates duplicate data entry

Input data once in the EMR and our seamless integration populates the appropriate sections to create a super bill on the billing side. Relevant information including orders, responses, billing and demographic data will flow between the systems of both the care and the billing application resulting in significant improvements in operating efficiency and communications between the connected entities.

Electronic Medical Records are becoming de rigueur for modern medical practices. Government and the healthcare industry appear focused on the goal of patient health information whenever and wherever needed. Key parameters for providing this to healthcare providers are:

  • Low monthly subscription fee
  • Security and Privacy - protecting patient information from unauthorized access or use
  • Accessibility - Health information should be available when and where needed
  • Ease of Uses - EMRs should be flexible for different provider work styles.
  • Comprehensive - EMRs should provide a comprehensive health portrait of the patient, including labs, radiology, and meds.
  • Easy communication with related physicians and improves patient care coordination.
  • Eliminates need for faxing and improves productivity/efficiency

UAE HealthBook EMR

Manage and analyse the mountains of data stored in paper charts by converting them to electronic media. Proactively manage all information over the continuum of care. You can measure key business indicators by organizing comparative data in easy to read charts and graphs. Customized templates to fit your needs.

UAE HealthBook is a provider-centred, patient process-oriented system that measures and manages the cost and quality of care across the patient-care continuum. The UAE HealthBook EMR contains 5 comprehensive application suites. As the information systems needs of the industry expand, more applications will be added.

Designed in concert with practicing physicians, UAE HealthBook EMR is a full-featured, state of the art electronic medical records system.

UAE HealthBook EMR was developed for ease of use and flexibility. Notes can be entered using a variety of tools, including:

Direct entry
Copy from previous visit
Dropdown lists

Patient Notes


With the use of technology we provide you the solution for providing access to the patients to a systematic documentation of their medical records including their medical history in an electronic format.

A single consistent copy of the patient notes is available on the portal which can be shared across with any physician easily. This process reduces misinterpretation or any form of difficulty associated with the traditional way of documenting it on papers.

Some of the benefits that you will acquire are:

  • Improved and easier way of communication between the patients and healthcare provider.
  • Includes a comprehensive set of information including your medical history, Physical examination results and diagnosis.
  • Keeping track of the patient records becomes easier with a single consolidated copy.
  • These are available in text as well as in a PDF format.
  • Decreases the transfer time due to electronic file interchange between the systems.
  • Electronic format of patient notes makes data updating and maintenance much easier than traditional methods.

ICD 10 /CPT codes


These codes are the 10th and most up to date revision of the International Statistical Classification of Diseases and Treatments Related Health Problems.

Key Features of ICD 10/CPT codes are:

  • Access to a medical classification list that records and identifies the health conditions.
  • Latest version is available on UAE HealthBook.
  • Easily determine severity of illness and prove medical necessity
  • Decreases need for supporting documentation with claims



Revenue Cycle Management


Demand 98%+


One Step Solution

Easier, Accurate, Secure and Economical

Value First - ASP (Application Service Provider) Access via Internet 24/7


Are you satisfied with your current standing? With UAE HealthBook you can have a profitable healthcare experience.

(Our Customers are ecstatic and more profitable. Would you rather be “Satisfide“ or more profitable?)

Demand 98%+ on Collections

Our Results 98%+ collected on valid claims

UAE HealthBook will get you the best for your money.

Demand 98%+ on accuracy

UAE HealthBook knows how important billing and revenue cycle management is to you and your practice. It's not enough to practice good medicine. You have to get paid for it to stay in business. UAE HealthBook focuses like a laser on getting your claims paid, with personal follow-up on each and every claim through adjudication and beyond.

  • Why UAE HealthBook is Better
  • Expert coders verify charges
  • Cost effective – low price and high quality
  • Flexibility – we use your software. if you desire
  • Convenience – UAE HealthBook will adapt to your practice workflow
  • Electronic Superbills available in UAE HealthBook
  • Electronic filing direct with many payers
  • UAE HealthBook gives constant access to revenue stream
  • Control – Online comprehensive reporting gives you control
  • UAE HealthBook can handle a one-person office or a large 200 physician clinic
  • Quality Control checks for every claim
  • No servers to buy and maintain
  • Eliminated large costs on software
  • No annual maintenance fees of 18% or more
  • Fast submission - claims sent daily
  • Denied claims are worked until paid, appealed, or adjudicated.
  • Online support from real people
  • Web-based but secure 256-bit encryption keeps your data secure.

Insurance / Patient Billing


We analyze the expenses of the patients while considering their respective insurance. Since every individual’s expenses are tracked with accuracy, there are lesser faults comparatively.

The completed process is monitored and assured by the experts to verify the absence of errors in the calculations done and amount claimed.

The key benefits are:

  • The process is done with absolute security and accuracy.
  • Verification done to check the charges imposed.
  • Consistent tracking of the services provided to the customers for billing purposes.
  • Quality checks ensure that the calculations are precise.
  • Understands and reports individuals responsibility for payments.
  • Electronic super bills available in UAE HealthBook
  • Can see the revenue stream at any time

EDI Transaction


EDI is the electronic interchange of business information between various systems using a standardized format.

EDI improves the data quality by reducing the transactional errors – eliminating errors from illegible handwriting and lost faxes/mail.

Also automating paper-based tasks allows your staff to concentrate on higher-value tasks and provides them with the tools to be more productive.

Some of the pros are:

  • Easy computer-to-computer exchange of business documents
  • Send and receive information faster in a network with more number of people
  • Decrease your receivables



Account Receivable


It is the claim for payment held by the business against its customer for the services rendered. We provide services to keep track of the money owed to a company by its debtors.

The benefits are:

  • Increased cash flow and recoveries
  • Clear indication of money owed my customers
  • Improves cash flow, reduces claims rejections and expedites payments for services
  • Manage receivables to a minimum
  • Work on receivable on behalf of hospitals/clinics




Transcription Services


UAE HealthBook Transcription

Accuracy, Speed, and Value are the hallmarks of UAE HealthBook transcription service. Our expert transcriptionists are only part of our solution. We do thorough quality control and quality assurance to ensure a consistent level of excellence in our transcriptions. Results: Cost effective, and quality work done at a fraction of what you may be paying today.


  • Eliminates need for handwritten or faxed notes.
  • Increases efficiency and patient safety/convenience.
  • Less time spent pulling paper charts means money saved
  • Instant access to patient information
  • No courier charges or lost tapes
  • Accurate transcription
  • Quick turnaround
  • Low cost
  • Secure and HIPAA compliant
  • Easy to use. Increases efficiency and patient safety/convenience.
  • Flexible. You choose how and where to dictate your notes.
  • Thorough Q/A to ensure accurate transcription
  • Reduces cost and time on phone calls with pharmacies.
  • Patient notes available in PDF and text format.
  • Easy electronic signing of notes